Terms of Service

Who we are

This site is operated by Truesaarthi Coaching. Using it, booking a session or buying a program means you accept these terms.

What coaching is and is not

Coaching is a forward-looking, collaborative conversation. It is not therapy, medical advice, legal advice or financial advice, and it does not diagnose or treat any condition. If you are in crisis, please contact a qualified clinician or an emergency service.

You remain responsible for your own decisions and their outcomes. Nothing said in a session is a guarantee of any particular result.

Booking and payment

Sessions are confirmed once payment is received. Program fees may be paid in full or in instalments agreed in writing before the first session. All prices are in Indian rupees and include applicable taxes unless stated otherwise.

Cancellation and rescheduling

You may reschedule any session free of charge up to 24 hours beforehand. Sessions cancelled inside 24 hours are charged in full, except in cases of illness or emergency, which we handle case by case and generously.

Unused sessions in a program expire twelve months after the first session.

Refunds

If after your first session of a multi-session program you decide it is not for you, tell us within seven days and we will refund the balance of the unused sessions in full. After that point, fees for booked sessions are non-refundable.

Confidentiality

We hold everything you share in confidence, subject to the exceptions set out in the Privacy Policy. We ask the same of you regarding anything shared by other participants in a group workshop or retreat.

Intellectual property

Worksheets, guides and written materials remain the property of Truesaarthi Coaching and are licensed to you for your own personal use. Please do not redistribute or resell them.

Changes to these terms

We may update these terms. The version in force is the one published here on the date you book. Material changes will be noted with a revised "last updated" date at the top of this page.